Shipping & returns

Shipping: All orders will be shipped from the Kingdom of Saudi Arabia using Saudi Postal Services or othershipping companies.The shipping rates are calculated by the total weight of your order. The checkout procedure will provide you with the available shipping options and costs. Items in-stock are sent to shipping company within 2 business days (Saturday-Wednesday, excluding holidays). Delivery period depends on customer's shipping destination/location.

Delivery guarantee: Once the carrier has picked up your product, it is their responsibility to deliver the product to you. If damage to product is caused during transportation it will be replaced pending an insurance claim with the carrier. 

Out of stock products: You should not be able to add products out stock to your shopping cart however if our inventory management is incorrect and you order a product that in fact is out of stock, your order will not be sent until we can fulfill your complete order and we will do our best to notify you.

Returns: All sales are final. We do not accept returns under any circumstances.

Defective publications: Please contact our office for a replacement, sales@jish.com.sa, within 15 days of purchase if you have received a defective product. To replace a defective product after 15 days of receipt the product will need to be returned in order to receive a replacement, we do not replace scratched or mishandled CDs.

 Please note: The most common reason for CDs to skip is due to foreign matter on the disc or scratches on the playing surface, to ensure good quality please handle CDs with care and ensure that the discs are clean before playing them.

Customs and import duties: You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When ordering from our website you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

VAT (Value Added Tax): You may be subject to VAT, which is levied upon purchasing from our store.

Goods Pricing

 Whilst we do our best to ensure the prices on our website are as accurate as possible, we reserve the right to change a price for ordered goods as we see fit. If a price for an ordered item is corrected due to exceptional or uncontrollable circumstance, customers will be informed of the change before the payment is processed and offered the opportunity to cancel / amend their order to their preference. We may offer price reductions for promotional items from time to time at our discretion. Credit will not be offered for items that have been ordered before a promotional price has been launched, unless we deem this to be so.